Medical Coordinator (LVN/RN)

Position Summary: 

The Medical Coordinator (Nurse) is responsible for coordinating and delivering timely, trauma-informed health services for unaccompanied children (UC) in Crittenton’s Office of Refugee Resettlement (ORR) Shelter Program. Working within the scope of practice established by the California Board of Nursing and under the direction of a registered nurse, this role ensures access to urgent, emergent, preventive, and ongoing health care services in compliance with ORR, HHS, Title 22, and public health standards. The Medical Coordinator maintains complete and confidential medical records, coordinates care across providers, supports appointment scheduling and transportation, and serves as a liaison between youth, case management, clinicians, and community healthcare partners to ensure continuity of care. 

Pay Range: $28.76 - $41.08 per hour.

Education / Experience Required 

• Minimum of one (1) year of employment in a public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care; and 
• One of the following qualifications:
• Licensed Practical or Vocational Nurse (LPN/LVN); or
• Licensed Registered Nurse (RN) with a bachelor’s degree; or
• Bachelor’s degree in a relevant health-related or human services field.
• Experience working with children, adolescents, or vulnerable populations preferred.
• Knowledge of trauma-informed care and culturally responsive service delivery.
• Experience in federally funded or child welfare healthcare settings preferred.
• Bilingual (English/Spanish) strongly preferred.

Clearances and Requirements 

• Must successfully clear DOJ and FBI background checks and receive ORR clearance prior to providing child-facing services.
• Must be at least 21 years of age.
• Valid, unrestricted California driver’s license and current vehicle insurance.
• BLS/CPR for Healthcare Providers is required.
• Blood Withdrawal Certificate from a California BVNPT-approved provider within sixty (60) days of hire.
• Proof of immunity to vaccine-preventable diseases (Varicella, MMR, Tdap, TB, Influenza).
• Experience and knowledge in pediatric vaccine schedules and safe vaccine administration.
• Completion of all required ORR trainings, including Employee Misconduct Acknowledgment, Code of Conduct, and Sexual Abuse and Harassment Prevention.

Essential Duties 

• Arrange and coordinate appropriate health services for children in care, including urgent, emergent, preventive, and follow-up medical services.
• Maintain complete, accurate, and confidential medical records for all youth in compliance with ORR and HIPAA requirements. 
• Conduct basic physical and psychosocial health screenings and monitor health status as clinically indicated.
• Implement provider-ordered care plans and perform nursing procedures within scope of practice.
• Administer medications and treatments safely and accurately in accordance with healthcare provider orders and agency protocols.
• Schedule medical, dental, vision, and specialty appointments and coordinate transportation to health care services as needed. 
• Ensure qualified interpretation and translation services are available during medical encounters to support effective communication.
• Communicate health needs, concerns, and follow-up requirements to case managers, clinicians, and program staff in a timely manner.
• Serve as a liaison with community healthcare providers, hospitals, clinics, and specialists to support continuity of care. 
• Collect, process, and document laboratory specimens per provider direction.
• Maintain a safe, hygienic, and infection-controlled medical environment consistent with public health guidance. 
• Use and maintain medical equipment safely and appropriately.
• Provide age-appropriate health education to youth related to wellness, self-care, and treatment plans.
• Participate in health-related audits, quality reviews, and ORR monitoring activities as requested.
• Support emergency medical responses and public health initiatives within the shelter setting.
• Responsible for receiving, documenting, and implementing physician orders.
• Responsible for reporting laboratory and imaging results to physicians in a timely manner.
• May perform other duties as assigned.