At PanCare of Florida, Inc, we are committed to providing compassionate, patient-centered care in both physical and behavioral health. Our Behavioral Health Team supports individuals facing mental health and substance use challenges, helping them lead healthier, more fulfilling lives.

We are currently seeking a dedicated Medical Assistant to join our Behavioral Health Team. This role is ideal for someone who is passionate about mental health, detail-oriented, and thrives in a collaborative care environment.

• Perform routine diagnostic tests, medical treatments and procedures such as taking and recording temperatures, pulse, respiration and blood pressure; changing sterile dressings, giving irrigations and enemas; preparing patient and collecting specimens for laboratory analysis.
• Administering medication as directed by the physician.
• Performs collection, documentation and processing of blood, specimen and/or urine sample (s) as ordered by the medical provider and/or current standing orders. 
• Assists with the preparation of equipment and aids the physician/nurse practitioner during treatment, examination, and testing of patients.
• Observes, records, and reports patient's condition and reaction to drugs and treatment to physicians/nurse practitioners.
• Maintains timely flow of patients.
• Greets patients and prepares them for examination by the physician or nurse practitioner.  Screens patients for appropriate information.  Instructs patients on sample collection and testing.
• Arranges for patients testing and information.
• Formulates and updates patient care plans.  Orders, prepares, and inspects patients’ charts.   Posts tests and examination results.
• Responsible for preparation of exam rooms including re-stocking of treatment areas.
• Participates in CLIA and OSHA compliance and monitoring.
• Participates in professional development activities and maintains professional affiliations.
• Monitors emergency kit and oxygen tanks as required.
• Monitors and maintains supplies and medication closet.
• Assist in the completion of referrals, diagnostics and other related tasks in a timely manner. 
• Maintains tracking, documentation and assistance in the completion of Uniform Data System (UDS), Healthcare Effectiveness Data and information set (HEDIS), and Care Gap Measures. 
• Clinical Documentation-Provide assistance to the medical provider by means of patient information entered and updated in the Electronic Medical Record (EMR).
• Other responsibilities as assigned by the MCM are to create a smoothly run efficient clinic.

  Required Skills/Abilities: 

• Assist with patient preparation, taking vital signs, phlebotomy, injections, and wound care.
• Perform basic lab procedures and assist with diagnostic tests (EKG, X-rays).
• Manage medical records, appointment scheduling, billing, and coding.
• Gather patient information and update records accurately.
• Effectively communicate with patients, healthcare teams, and over the phone.
• Educate patients about procedures and care plans.
• Proficient in EHR systems, medical software, and using medical equipment.
• Prioritize tasks, multitask efficiently, and maintain accuracy in documentation.
• Ensure HIPAA compliance and maintain patient confidentiality.
• Always maintain a professional and compassionate demeanor.
• Strong problem-solving skills and adaptability to a fast-paced environment.
• Prior experience in Behavioral Health Preferred.

 Education/Experience: 

• Education: High school diploma or equivalent required. Completion of a formal Medical Assistant program preferred.
• Certification: Certification as a Medical Assistant (CMA, RMA) preferred, or willingness to obtain.
• Experience: Prior experience in a healthcare setting is preferred but not required. 

Physical Demands: 

• Standing & Walking: Ability to stand and walk for extended periods while assisting patients and performing tasks.
• Lifting & Carrying: Must be able to lift and move up to 25-30 lbs (e.g., medical equipment, supplies).
• Manual Dexterity: Requires fine motor skills for tasks like drawing blood, taking vitals, and using medical equipment.
• Bending & Reaching: Ability to bend, reach, and move in various positions to assist with patient care and office duties.
• Physical Stamina: Ability to handle a busy, fast-paced environment with sustained energy throughout the day.

PanCare of Florida is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.