Medical Assistant

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. 

Jefferson Center is seeking a Medical Assistant to join our Recovery Clinic, a substance use focused collaborative care team. Our phase-based care model will help people thrive by continuously revolutionizing healthcare delivery, using a data-driven and team-based approach.  

Phase-based care is an interdisciplinary treatment approach rooted team collaboration, data, and measurement, where each member contributes their expertise. The latest team-based clinical practices and tools are employed to help those in need get better fast and maintain their health and wellbeing long-term. 

We seek to offer our community access to the best behavioral health, substance use, and wellness services starting on the same day they are requested, without exception. We will achieve this while simultaneously creating a work environment where our team has the autonomy, support, and tools to be wildly effective, satisfied, and engaged at work.  

As a Medical Assistant, you may be a good fit for our team if your values and goals align with ours:

Values  

• The people we serve want choice in how they receive services, and it is our job to honor choice.   
• The people we serve have complex challenges and a team model best supports solving those complex challenges.   
• Showing health improvements via measurable outcomes is an important responsibility of providers, both to the people we serve and to those that fund those services.   

Goals:

While our use of the phase-based care model has many goals, there are three primary objectives worth emphasizing: (1) dramatic reduction in wait times for accessing care and wait times between interventions in the initial phase of care, (2) increase our resilience to industry wide staffing shortages and record high community demand, and (3) decrease staff burnout.  

Essential Duties:

• In addition to the primary role in treating and caring for consumers, responsibilities also include educating consumers and the public about a variety of medical conditions related to substance use such as HIV, TB and Hepatitis C as well as providing emotional support and advice to the families of their consumers.
• Provide injections for clients under direction from prescribing authority and medical team. Complete UA’s as needed.
• Perform routine medical procedures (vitals, including blood pressure, oxygen levels, temperature, blood alcohol levels, drug testing, pregnancy testing.
• Collaborate with local public health departments in the effort to prevent harm from substance use, including needle distribution/recovery. Individual will distribute sterile needles and other harm reduction supplies, recover used needles and other supplies, and provide information and containers for their safe disposal. Assist in the coordination of HIV, TB, Hepatitis and other infectious disease screening and referral for testing to the local health departments.
• Collaborate with the telehealth psychiatrist and other Jefferson Center programs.
• Engage child and adult consumers and their families in the treatment process and goal-setting.
• Identify risk factors including lethality for suicide, homicidal and/or grave disability. Work constructively with consumers and the MAT team to reach agreed upon outcomes, and coordinate care with internal and external providers.  As appropriate, complete involuntary mental health holds (27-65) according to Center protocol.
• Demonstrates knowledge and skills to develop therapeutic alliance with consumers and to work effectively and with cultural competence with consumers from diverse backgrounds.
• Coordinate prescription and PAP refills; respond to all refill requests within 3 business days.
• Review and order labs, notify prescriber of any abnormal labs requiring immediate attention.
• Assist prescribers in tracking and meeting timeframes for annual labs and AIMs
• Ensure compliance with OBH, Signal and OSHA regulations.
• Coordinate medication processing and applications with PAP office.
• Order/stock and reconcile the medication cabinets and order medical supplies for the mobile unit as needed.
• Provide consumers with (MAT) and other medication education.
• Monitor consumers for side effects of meds, including AIMS testing or any medical condition that may affect their mental illness.
• Monitor and review consumers’ charts for medication/medical issues with appropriate follow-up.
• Coordination of care with consumers’ prescribers, including documentation of medical medications & dosing, physical diagnoses, monitoring of potential medication interactions with MAT and/or psychiatric medications, and referrals as indicated.
• Ensure Medicaid eligibility and submit prior authorizations to consumers’ insurance in a timely fashion; address medication changes with prescribers as needed.

Other Duties:

• Attend mandatory in-services, compliance with individualized training plan if required.
• Participate in supervision by coming prepared with an agenda. Report high risk/problem cases, and utilize a problem solving approach as well as feedback.  Attend supervision at times and intervals agreed upon with supervisor.
• Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
• Foster a supportive and compassionate environment to care for consumers and their families
• Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public.
• Effectively respond to client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests.
• Cooperate with other community agencies, as appropriate, and in agreement with supervisor. Volunteer to work on Center committees and/or task forces.
• Have an understanding of how trauma impacts the lives of the people being served, so that every interaction is consistent with the recovery process and reduces the possibility of retraumatization.
• Participate in the Center’s training/educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery.
• Ensure that delivery practices are guided by the principles of trauma informed care and the principles of addiction treatment.
• Provide back-up and/or after hour on-call services for clinical emergencies as needed with MAT team and mountain Center offices.

Note:  Employees are held accountable for all duties of this job.  This job description is intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Education, Knowledge, Skills & Experience Required:

• Bachelor’s level degree with two or more years of experience and/or training in a behavioral health setting.
• Candidate must have a good understanding of substance use disorders and medicated assisted therapy and their side effects.
• Candidate must have developed awareness of various medical conditions, medication interactions or side effects that may affect the health or psychological functioning of a consumer.
• Applicant must have basic computer skills such as e-mail, electronic health record documentation, electronic prescribing and electronic laboratory interface.

Salary Grade 9: $51,000 annually ($24.52/hr)*

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Application deadline: 10/6/2025. Review of applications will begin immediately.