POSITION DESCRIPTION
POSITION TITLE: Bartender
EMPLOYMENT CLASSIFICATION: Non-Exempt
POSITION REPORTS TO: General Manager
DEPARTMENT: Dining
Duties and Responsibilities:
- Exceed First Class Service standards and behavior with every guest, business partner and peers.
- Greets guests and takes drink and food order; provides information about menu items and looks for opportunity for additional sales.
- Follows recipes and directions for mixing beverages.
- Accurately processes transactions through the POS.
- Responds appropriately to customer concerns.
- Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
- Ensures a clean, sanitized and well stocked bar.
- Follows health, safety and sanitation guidelines.
- Inventories all beverages and operation supplies, orders replacement items as needed.
- Build guest loyalty and enhance selling skills through the use of available training materials.
- Maintain clean organized work environment that is free of safety hazards which may include sweeping and mopping.
- Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
- Other duties as assigned.
Position Qualifications:
- High School diploma or GED
- Food and Beverage experience is preferred but not required
- 1-year experience bartending required
- Knowledge of math to figure cost, make change and cash handling procedures.
- Good communication skills and the ability to work independently as well as with other team members
- Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
- Ability to work various shifts in a 7/365 team-oriented environment
- Excellent customer service skills and an ability to communicate effectively
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Proficiency required in reading and writing and mathematics
- Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.
- Standing for long periods of time and the ability to work in environment with varying temperatures